Privacy Notice

Privacy notice

Effective from 04 April 2017 (Under review)

Respecting your privacy is important to us.  Therefore, this privacy notice sets out how we use and protect any information that you give us when you use our website. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this notice.

We may change this notice from time to time by updating this page.  You should check this page from time to time to ensure that you are happy with any changes.

What we collect

If you wish to contact us, we shall require your name and email address.  If you wish to post a comment, your name and email address is required.  Your email address will not be displayed.

What we do with the information we gather

When you send us an enquiry through this website, the information you provide is used solely for the purpose of responding to your enquiry.  If you provide feedback, unless you have asked for a response, only the feedback portion of your message is used internally to improve the services we provide.

To post a comment on our blog, we ask for your name and email address. Should you provide any feedback within your comment, then only feedback portion is used by us to improve our services. Your details are not processed internally.

Personal information is only processed internally if you subscribe to any of our newsletters/services.  We are committed to ensuring that any messages and personal information you send to us is kept secure.  In order to prevent unauthorised access or disclosure, we have put in place adequate physical, technological and organisational procedures to protect our systems. We do not share personal information with third parties unless required by law.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being visited. This helps us analyse data about web page traffic and improve our website in order to tailor it to visitors’ needs. We only use this information for statistical analyses and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our website.

Third-party software

All third party software we used are kept updated and are checked regularly to ensure that they contain no code that collects personally identifiable information.

Links to other websites

Our website may contain links to relevant websites that may be of interest to you. However, once you have used these links to leave our website, note that we do not have any control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting those websites and those websites are not governed by this privacy notice. You should exercise caution and look at the privacy policy/notice applicable to the website in question.

Further Information

If you have any queries about this notice, please write to us at:

The Data Protection Officer
Pitax House
33 Baldwins Lane
Croxley Green
Rickmansworth Herts.

You can also get in touch via our Contact Us page.